REQUESTS FOR A REFUND
Refund requests must be made within 48 hours after download of your goods. Please note that for ebooks, as these are digital downloads, we don't offer refunds.
Please be careful when shopping. If you accidentally purchase a second copy of an item we will only provide a refund if you buy the duplicate item within 48 hours of the first purchase. Beyond that timeframe we will not refund the duplicate purchase.
All other refunds
For all other refunds, please email firstname.lastname@example.org within 10 days of receiving your product. Please use the subject "returns" and include your name, order number, and reason for return. If item is damaged, we will refund you or send you a replacement copy - your choice.